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By Amazon Verified Purchase(What's this?) This review is from: Samsung SyncMaster 943BWX 19-inch LCD Monitor (Electronics) my co-worker had the same brand monitor and i was impressed with quality of the product. When i ordered the monitor the first one i recieved was defective. it would shut itself off after about 10 seconds. i worked with customer service in getting a replacement. i have recieved my replacement and it works fine and i returned the defective one back to your facilities. overall i believe the customer service was good in getting my situation resolved. By This review is from: Samsung SyncMaster 943BWX 19-inch LCD Monitor (Electronics) I just got my 3rd 943BWX. The first two were defective. After 4 months, the first one crapped-out. It would work for about half an hour (or until it went into power-saving mode). Then it would just go black. The power light was still on, but no display. The same thing happened if turned the power off, then came back to use it again. When you turned it on, nothing but black screen. I RMA'd it to Samsung on 8/13. I got my first replacement (refurbished! what the heck is that???) on 8/30. As soon as I got it home from the UPS store, it was doing the same thing. I RMA'd this one on the same day (8/30) and I just got my replacement today (9/30). I wont buy from them again. :-( By Amazon Verified Purchase(What's this?) This review is from: Samsung SyncMaster 943BWX 19-inch LCD Monitor (Electronics) The first monitor was a DOA. I tried everything to get it to work. Amazon is amazing when it comes to returning items. The process of returning is very clean and a replacement was sent as soon as the UPS scan was completed.
The monitor is an outstanding value. The appearance is crisp and well defined. The software wasn't exactly compatible with Windows Vista (but what is?). Fortunately,the Intel video driver on my laptop includes a rotation option. This works great! I love my new monitor and even though I only rotate to portrait mode a couple of times a week, it's still well worth the price. Don't be fooled, this is a 19" wide screen, it's not a 19" standard. It's much smaller than you would expect. |