2 of 2 people found the following review helpful
Avoid Compaq/HP,
December 28, 2010 Oscar - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Hewlett Packard WJ674A8#ABA 20IN Wide Screen 1600X900700:1 S2021 VGA 5MS 3/3/03 Warranty LCD Display (Personal Computers)
The monitor worked twice then it failed. The image was reversed (as in a mirror) and huge, to the point where you could not navigate any setup menus. I spent hours with Compaq tech support. The first two "technicians" blamed it on my computer saying the monitor is fine, it is the computer and because it is not a Compaq or HP computer, they cannot help me. I proved them wrong by testing my computer independently with another monitor (computer works perfectly) and their monitor with 2 perfectly functioning computers. Their monitor wasthe problem. Anyway on the 3rd call after about an hour they agreed to send me a code for return. They never did. I finally called Circuit City (the vendor) and they sent me UPS label for return and promised me a refund.
Do not buy Compaq/HP unless your entire system is that brand and you have tech service. I wouldn't even deal with them.
1 of 1 people found the following review helpful
You get what you pay for,
January 3, 2011 Donald Jones "donmarjon" (Austin Texas) - See all my reviews
This review is from: Hewlett Packard WJ674A8#ABA 20IN Wide Screen 1600X900700:1 S2021 VGA 5MS 3/3/03 Warranty LCD Display (Personal Computers)
I order two of these monitor last month. One of the two failed within two weeks of use. I would rather spend a couple more dollars that having to send the monitors back.