Customer Reviews
Average Customer Review
(44 customer reviews) 26 of 26 people found the following review helpful
Great Monitor, Horrible Customer Service,
December 18, 2008 Smikk02 - See all my reviews
This review is from: Gateway XHD3000 30" Widescreen HD LCD Monitor (Electronics)
Pros: Great Monitor when working, Multiple Inputs, PiP, Works Great with Vista x64 and even Windows 7 x64
Cons: After less than a year of use Green tint over entire screen, flickering images, complete screen failure, horrible customer support.
Have to agree with the other reviews. I've had my monitor for almost a year now and it has completely died on me (keeps telling me no available input despite having multiple inputs plugged-in, and even that image flickers with a green tint over the entire screen), yet gateway's tech support tells me that it must have been something I did to it and therefore cannot be covered under warranty and asked me for a credit card number before they would go any further. It was the same story both times I called back, I would still like to know how I did something to a device that hasn't been moved since it was plugged in after purchase. I will never recommend another Gateway product to anyone, regardless of how innovate their...Read more
21 of 21 people found the following review helpful
hate gateway,
January 1, 2009 Britton V. Tang - See all my reviews
This review is from: Gateway XHD3000 30" Widescreen HD LCD Monitor (Electronics)
After loving my monitor for a year and two weeks my monitor started to act like a strobe light. Checking different forums suggested that i get another power supply for my monitor. Called Gateway to purchase another power supply for the monitor and they said they couldnt help me because my warranty was up, they sujested to call their tech support for $60 to help resolve my problem. So i hung up and called again to be given numbers to variors vendors that sell refurbished powersupplys, and none of them carry them, asked gateway again for usefull numbers only to be given fake numbers and even to retailer tigerdirect (which doesnt carry the item i need). So my monitor sits useless for almost a month now. Spent nearly 2k after taxes when it first came out, Dismal support from gateway. No one carries the power supply for this unit and no one wants to help. Never buying from gateway again. Going back to my old dell 17" monitor thats been used in a a heavy restaurant enviroment for about...Read more
22 of 25 people found the following review helpful
Piece of Junk - Beware!!,
January 22, 2008 Sudhir Krishnan (san francisco bay area) - See all my reviews
This review is from: Gateway XHD3000 30" Widescreen HD LCD Monitor (Electronics)
Updated Review:
This is a Piece of Junk. These monitors have a knack of constantly failing in just over a year of purchase. Gateway does not support these monitors one bit.
Worst decision in electronics purchase made by me ... ever. Don't ever buy any Gateway product - you'll regret it.
My original review:
Got this beauty home last month. 2560x1600 resolution is just amazing - but its not a novel thing - apple and dell both have displays that support the same resolution.
This is however the first monitor that all kinds of analog and digital inputs you can think of - composite, svideo, component, vga, dvi, hdmi that can scale all the video inputs to the native resolution!
Everyhing gets converted to 1600p!
Monitor stand is very well built - no gripes about not being able to adjust the height. Speaker bar comes witht he unit - but you may want to get something nicer. I have connected the output of the speaker bar to a PC 2.1...Read more
