Acer AL1914 19" LCD Monitor (Silver)

 (14 customer reviews)

The worst monitor I have ever purchased. Completely unreliable. Repeatedly quits working after 6 weeks of operation. It has been in the repair shop more often that it has been on my desk. Had to ship it back to Acer for repairs twice before they agreed to ship me a new monitor. Then Acer reneged and refused to direct ship a new monitor to me. Customer service at the Round Rock Texas repair facility is horrendous. Rude, short, impatient, inflexible. One agent hung up on me after refusing to assist and refusing to put his supervisor on the phone. Avoid this monitor at all costs.

Huh?!?!?!?! I don't get all the negative reviews from so many others about this product. I've had this monitor for over a year and I absolutely LOVE IT! Now I don't know what kind of video card and connection others are using but I am using an ATI 9800 Pro and have the monitor hooked into the DVI Digital Output instead of the standard VGA which is analog. I don't think that really matters though - I mean hooked my Xbox 360 up to the standard VGA port a little while ago and the picture was awesome.

I'm not discounting anyone else's opinion of the product by any means because maybe theirs came from a bad batch or something, but just so others can hear a positive review from someone that has been very happy with their purchase for a while now! The only reason I didn't give it 5 stars is because the speakers on the monitor are a little weak, but that's really to be expected isn't it...

Broad vertical dark bands, uneven colors, auto-focuses every time it powers up (thus getting rid of your attempts to fix the image), shimmers from time to time. I've tried this for a week and am returning it. Worst monitor I've ever used.